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Case study

Building a communications function from zero

A Swiss cultural-technology venture had no communications function. I built the whole of it: brand, positioning, channels and reporting.

Client
Swiss cultural-technology venture (founder-led)
My role
Sole communications lead
Year
2026

The starting point

I work as sole communications lead for founder-led organisations across IT and the cultural / heritage sector. This venture started with no communications function at all, and I set the agenda together with its founders rather than working to a brief.

What I built

  • Brand and visual identity, and the positioning behind it.
  • Audience personas and a content strategy built on them.
  • The launch of six channels.
  • The business plan, investor presentation and financial projections, alongside the communications strategy and competitor analysis.

Results

  • LinkedIn engagement rates of 5.36% to 14.58% and click-through up to 13.47% — several times the 2–3% typical for organic B2B content.
  • 92,600 impressions in the first six months.
  • Across my mandates, a founder's LinkedIn grew from 2 to 389 followers, with an audience that is 42% manager level or above and concentrated in the target sectors.

Reporting that drives decisions

I introduced quarterly performance reporting covering cadence, conversion and concentration-risk analysis. The founders use it to set priorities and allocate spend.

How I work

I operate an AI-assisted production workflow across research, drafting, analysis and reporting, which lets me deliver agency-scale output as a single operator.